Co-Managed IT Services in Tulsa
Co-Managed IT with ArcLight provides expert backup for your in-house IT team, without replacing the staff you already trust
Your IT Team Doesn’t Have to Do It Alone
No single in-house IT person or small team can keep up with everything modern technology demands. Cybersecurity, compliance, infrastructure, help desk tickets, it’s a lot to carry alone. ArcLight’s co-managed IT services give your team the backup they need, exactly where they need it.
Specialized expertise your team can lean on
24/7/365 monitoring your staff doesn’t have to staff
Your team keeps control, we fill the gaps
Ways ArcLight Can Support Your Team
Every co-managed partnership is scoped around your team’s specific needs. Here’s where ArcLight most often steps in.
Co-Managed vs. Fully Managed IT : What’s the Difference?
Fully managed IT means ArcLight handles everything, ideal if you don’t have an internal IT team. Co-managed IT means your team stays in charge, and we support where you need it most. Not sure which fits? That’s worth a conversation before committing to either.
| In-House IT | Co-Managed IT | Fully Managed IT | |
|---|---|---|---|
| Cost & Staffing | You hire, train, and retain your own IT staff, salary, benefits, and turnover risk included | Keep your team, add ArcLight’s support only where you need it, cost scales with scope | ArcLight provides the full team, predictable monthly cost, no internal IT hires needed |
| Coverage Hours & Response Time | Limited to your staff’s working hours and bandwidth | Extended with 24/7/365 monitoring, backup, and SLA-backed response on the scope ArcLight owns, on top of your team’s coverage | 24/7/365 coverage with SLA-backed response built in from day one |
| Control & Expertise | Full control, but expertise limited to what your team already knows | Your team keeps control and institutional knowledge; ArcLight adds specialized expertise where gaps exist | ArcLight manages strategy and execution; broadest access to specialized expertise |
| Best Fit For | Businesses with enough internal bandwidth and expertise to cover all IT needs | Businesses with at least one internal IT person who need backup, overflow, or specialized skills | Businesses with no internal IT team who want technology fully handled |
In-House IT
- Cost & Staffing
- You hire, train, and retain your own IT staff, salary, benefits, and turnover risk included
- Coverage Hours & Response Time
- Limited to your staff’s working hours and bandwidth
- Control & Expertise
- Full control, but expertise limited to what your team already knows
- Best Fit For
- Businesses with enough internal bandwidth and expertise to cover all IT needs
Co-Managed IT
- Cost & Staffing
- Keep your team, add ArcLight’s support only where you need it, cost scales with scope
- Coverage Hours & Response Time
- Extended with 24/7/365 monitoring, backup, and SLA-backed response on the scope ArcLight owns, on top of your team’s coverage
- Control & Expertise
- Your team keeps control and institutional knowledge; ArcLight adds specialized expertise where gaps exist
- Best Fit For
- Businesses with at least one internal IT person who need backup, overflow, or specialized skills
Fully Managed IT
- Cost & Staffing
- ArcLight provides the full team, predictable monthly cost, no internal IT hires needed
- Coverage Hours & Response Time
- 24/7/365 coverage with SLA-backed response built in from day one
- Control & Expertise
- ArcLight manages strategy and execution; broadest access to specialized expertise
- Best Fit For
- Businesses with no internal IT team who want technology fully handled
Frequently Asked Questions
Common questions about co-managed IT services in Tulsa.
No. Co-managed IT is designed to support your existing team, not replace them. Your staff keeps their role and institutional knowledge, ArcLight fills in the gaps.
Cost depends on the scope of support you need. Since co-managed IT is built around your specific gaps, whether that’s after-hours monitoring, a single project, or ongoing security support, pricing is customized rather than a flat package. Schedule a call and we’ll scope it based on your team’s needs.
Yes. Many of our co-managed clients use ArcLight for strategic IT planning and budgeting through our Virtual CIO services, in addition to hands-on technical support.
Co-managed IT works well for businesses with at least one internal IT employee, from small teams needing backup to larger organizations with dedicated IT departments that need specialized expertise on specific projects.
“Outsourced IT support” usually means handing all of your technology to a provider, typically because you don’t have anyone in-house. Co-managed IT is different: you keep your internal IT staff, and ArcLight supplements them with extra hands, specialized expertise, or after-hours coverage only where you need it. If you already have an IT employee or team, co-managed is usually the better starting point than full outsourcing.
It can be. Some businesses use co-managed IT to fill specific gaps while keeping their team in place, then shift more to ArcLight over time, whether their internal IT person moves on or the business outgrows what one or two people can handle. Others stay co-managed indefinitely because it’s the right long-term fit. There’s no set timeline, the model adjusts as your needs change.
Have Questions About Co-Managed IT ?
Tell us about your team and current IT setup, and we’ll help you figure out where ArcLight fits in.
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Protect Your Business with SOC 2 Compliant IT Services
The American Institute of CPAs (AICPA) developed SOC 2 with criteria for managing customer data. If your organization is SOC 2 compliant, then you’re aware that the level to which measures are taken to ensure your data is properly managed can have a permanent impact on your clients, employees and the success of your business. Are you in a highly regulated industry prone to audits? Do you want to decrease your organization’s vulnerability to cyber crime attacks including malware, breaches and ransomware? Employing a third-party provider certified in SOC 2 Type 1 gives you the ability to manage data securely and protect the interests and privacy of your clients. Discover a new way to be cybersmart with ArcLight.
