Think of MXDR as the bouncer at the exclusive club that is your computer system. It detects threats, kicks them out, and makes sure they don’t come back. If anything shady happens, MXDR isolates the problem faster than you can say “malware” and alerts the SOC to step in.

ArcLight’s Endpoint Detection & Response (EDR) delivers advanced threat hunting, Deep Visibility, and real-time forensics, ensuring prevention, detection, and rapid automated response to threats across all major vectors. It enables threat hunting, incident investigation, file integrity monitoring, and uncovering hidden risks, while its Attack Storyline visually maps execution flows to streamline impact analysis. With Deep Visibility, ArcLight provides comprehensive insight into agent events, access to historical data, and visibility into encrypted network traffic without requiring additional certificates or costly appliances.

Your IT team deserves a break, but your security doesn’t. That’s why we’ve got you covered 24/7. Our custom-built technology hunts threats while you sleep (or binge-watch your favorite series). Backed by an elite team of threat hunters, we’re always on—so you don’t have to be.

Ransomware canaries are like digital tripwires. These files sit quietly in your system, waiting for bad guys to make a move. If ransomware tries to encrypt your data, the canaries alert MXDR and the SOC, which then spring into action to shut down the attack and block it from spreading across your network.

Your systems deserve better than sneaky malware playing hide-and-seek. With our Process Insights service, we constantly monitor every process on your system—yes, even the ones pretending to behave. Our Managed Service Platform and SOC team dig deep to detect suspicious behaviors, like privilege escalation attempts or rogue processes trying to flex where they shouldn't. Think of us as the Sherlock Holmes of your IT stack—always on the hunt, so you can focus on the good stuff. Stop threats in their tracks with us.

Hackers love low-hanging fruit—don’t let your open ports be their all-you-can-eat buffet.

With open port detection, you can uncover potential exposures lurking in remote desktop services, shadow IT, and more. Think of it as your tactical radar for spotting vulnerabilities before attackers do. Strengthen your external security posture and stay one step ahead of the game.

Hackers Think They’re Sneaky. We Know Better.

Today’s cybercriminals are playing hide-and-seek—using legitimate apps and processes to slip in unnoticed, like uninvited guests sneaking in through the back door. Once inside, they quietly plot their next move: deploying malware, locking up your data with ransomware, or just hanging around to wreak havoc later.

That’s where we come in. Our SOC team of AI and human-powered threat hunters sniffs out those lingering threats, identifies their persistence mechanisms, and eliminates them before they can execute their evil plans.

Because while hackers may be clever, you’ve got us on your side.

When Automation Sleeps, Threat Hunters Leap.

Sure, your automation is smart. But modern cyber threats? Smarter. Today’s attackers don’t take coffee breaks—they’re constantly exploiting blind spots and slipping past your IT security tools. That’s where **threat hunters** come in.

With a trained eye for tactics, techniques, and procedures (TTPs), threat hunters don’t just find what’s known—they uncover the *unknown*. They’re the frontline detectives sniffing out suspicious activity, making your software smarter, and stopping breaches before they happen.

Proactive, precise, and human. That’s the magic of threat hunting.

Because IT Heroes Deserve Backup

Our security software blocks, identifies, and remediates threats like a pro. But for those rare, persistent threats? Our SOC team steps in, alerts you, and even works with you to manually squash the issue—labor costs covered by your down payment.

Most threats won’t get this far, but when they do, we’ve got your back.

Privileged Access Management (PAM) is your trusty sidekick in this battle against malware and cyber villains. Picture this: estimates suggest that having users run with standard privileges can potentially mitigate 94% or more of Microsoft vulnerabilities. That’s right! It’s like wearing a suit of armor while battling a dragon—who wouldn’t want that?

Managed ITDR offers 24/7 identity monitoring and response services. It effectively reduces unnecessary alerts by notifying you only about threats that are confirmed to be genuinely malicious.

With Managed ITDR, our skilled threat analysts are dedicated to monitoring and responding to critical security threats in real-time, including:

• Session hijacking
• Credential theft
• Malicious inbox and forwarding rules
• Account takeover and business email compromise (BEC) attempts

This ensures your organization is protected against the most significant security risks.

Historically, email security has been primarily accessible to large enterprises. However, ArcLight has revolutionized this space by offering enterprise-level protection to solo entrepreneurs, small to medium-sized businesses (SMBs), executive personal email users, and high-risk home users.

Key Email Protection Features

ArcLight provides a comprehensive suite of robust email protection features, including:

• URL Defense (Sandboxing)
• Attachment Defense (Reputation)
• Attachment Defense (Sandboxing)
• Email Encryption
• Social Media Account Protection
• One-Click Message Pull
• Predictive URL Defense
• Advanced BEC Defense
• Email Warning Tags
• Emergency Inbox (30 Days)
• Email Spooling (30 Days)
• Instant Replay (30 Days)

Not only do we provide email security, but we also throw in backups for Microsoft 365 and Google Workspace—because losing an email is like misplacing your favorite coffee mug; it just shouldn’t happen! With our backup solution, we keep your emails safe for over six years, making multiple copies of your cloud data every day—faster than you can say “Oops, I deleted that!”

So, if you accidentally hit delete on that all-important email, don’t panic! We’ve got your back and can retrieve it quicker than you can brew your next cup of coffee!

Neither Microsoft nor Google backup any of your data. There are no guarantees that your data will be there should an incident happen that wipes out data at a Microsoft facility. Even more concerning is BEC or Business Email Compromise where an attacker gains access to your email for weeks or even months and force deletes all traces of their presence before you even know you were hacked. The ArcLight DropSuite backup makes daily copies of all employee email, OneDrive, SharePoint, and Teams data as well as Google Workspace Gmail, Drive, and other components.  

We provide comprehensive support for your desktop and laptop needs; however, support is not included in your subscription services. This is a strategic decision to keep your costs down, as bundling support would significantly increase prices.

Instead, we offer support through our ArcLight Support Down Payment (ALSDP)—an affordable, pay-as-you-go, per-minute billing approach that ensures help is there when you need it, without unnecessary costs.