Business Continuity

Free computer encrypt encryption vector

Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

By Brian Largent / December 20, 2024

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today. Data breaches happen at…

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How Can Small Businesses Embrace the Cashless Revolution? 

By Brian Largent / December 15, 2024

The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that…

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Watch Out for Google Searches – “Malvertising” Is on the Rise!  

By Brian Largent / December 10, 2024

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious…

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Free security lock protect vector

Cyber Experts Say You Should Use These Best Practices for Event Logging

By Brian Largent / December 5, 2024

Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead…

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Free call center customer service business solutions vector

Top Technologies Transforming Customer Service Today    

By Brian Largent / November 25, 2024

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like…

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Data Breach Damage Control: Avoid These Pitfalls

By Brian Largent / November 20, 2024

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its…

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Copilot in Teams – New Features, Agents & More

By Brian Largent / November 15, 2024

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s…

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Navigating the Challenges of Data Lifecycle Management   

By Brian Largent / November 10, 2024

Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and…

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Free mail phishing scam vector

6 Simple Steps to Enhance Your Email Security

By Brian Largent / November 5, 2024

Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing in sophistication. This means enhancing your email security…

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8 Strategies for Tackling “Technical Debt” at Your Company

By Brian Largent / November 1, 2024

Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds. Welcome to the realm of technical debt. It’s…

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